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Account & billing
How do I get started?
Create an account, wait for approval (usually a few hours), top up your wallet and send your first campaign from the panel or the API.
How do I pay?
Prepaid in USD. Top up by UPI, bank transfer or USDT. Credit appears once the payment is confirmed.
Is there a minimum spend?
No monthly minimum and no setup fee. You only pay for messages you send.
Do unused credits expire?
No. Your wallet balance stays available for as long as your account is active.
What can't I send?
Anything illegal, deceptive or sent to people who didn't agree to hear from you. See the acceptable use policy for details.
RCS
Which phones receive RCS?
Android phones using Google Messages, and iPhones on iOS 18 or later where the carrier supports RCS. Everyone else gets the SMS fallback.
How long does brand verification take?
Usually a few working days. We submit your brand name, logo and use case to the carriers and keep you updated in the panel.
Am I charged for the fallback?
Yes, a fallback message is billed at the SMS rate for that country, and only when the fallback is actually sent.
SMS
What counts as one SMS?
One segment: up to 160 GSM characters, or 70 for Unicode (Hindi, Gujarati, emoji). Longer messages are split into 153 or 67-character segments, each billed separately.
Do I need DLT registration in India?
Yes, for Indian numbers you need a registered entity, header and template. We guide you through it and attach your IDs to each campaign.
Which route should I use for OTP?
Direct. It's the most expensive tier but the fastest and most reliable.
Do templates need approval?
On the official Business API, yes. Meta usually reviews a template within minutes to a few hours.
Can customers reply?
Yes. Replies arrive in your panel, and you can answer freely for 24 hours after their last message.
Do I need my own WhatsApp number?
For the Business API you'll register a number to your business. We help with the setup.
Telegram
What format should usernames be in?
One per line, with or without the @. We validate and clean the list before the campaign is priced.
Are failed deliveries charged?
You're charged for valid usernames in the campaign. Usernames that don't exist are removed before pricing.
Start in under 24 hours
Ready when you are.
Accounts are approved within hours. Bring your data and creative — we handle routing, compliance and delivery.